Terms of Service

THIS INFORMATION IS PROVIDED WITHOUT WARRANTY OF ANY KIND. AIRSOFT ACTION GIVES NO WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL AIRSOFT ACTION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF AIRSOFT ACTION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

forum.airsoftaction.net provides access to the forum.airsoftaction.net website (the “website”) and we sell our products to you subject to the conditions set out on this page.

Please read these conditions carefully before using the website. By using the website, you signify your agreement to be bound by these conditions.

1. Your Account
   If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering.

forum.airsoftaction.net reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

2. Privacy
   Please review our Privacy Policy, which also governs your visit to forum.airsoftaction.net, to understand our practices.
3. Access to forum.airsoftaction.net
   We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
4. Licence for website access
   forum.airsoftaction.net grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of forum.airsoftaction.net. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.
   You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of forum.airsoftaction.net and its affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilising forum.airsoftaction.net’s or its affiliates’ names or trademarks without the express written consent of forum.airsoftaction.net. Any unauthorised use terminates the permission or license granted by forum.airsoftaction.net.
   You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of forum.airsoftaction.net as long as the link does not portray forum.airsoftaction.net, their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any forum.airsoftaction.net logo or other proprietary graphic or trademark as part of the link without our express written consent.
5. Your conduct
   You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.
   You must not use the website for any of the following:

• for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
• to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of, or contains, software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any “spam”
• to cause annoyance, inconvenience or needless anxiety

2. Copyright and database rights
   All content included on the website, such as text, graphics, logos, button icons, images and software, is the property of forum.airsoftaction.net, or its content suppliers and is protected by United Kingdom and International copyright and database right laws. The compilation of all content on this website is the exclusive property of forum.airsoftaction.net and is protected by United Kingdom and International copyright and database right laws. All software used on this website is the property of forum.airsoftaction.net, or our software suppliers and is protected by United Kingdom and International copyright laws.
   You may not systematically extract and/or re-utilise parts of the contents of the website without forum.airsoftaction.net’s express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (either once or many times) for re-utilisation of any substantial parts of this website, without forum.airsoftaction.net’s express written consent. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without forum.airsoftaction.net’s express written consent.

6a. Creative Commons License
Except where otherwise noted, content on this website is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. This license is limited to content included within the subject matter of individual posts and does not include logos, brand names or any other material displayed on the site by way of advertising or promotion of third-party companies or individuals.

7. Copyright claims
   forum.airsoftaction.net respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us.
8. Trademarks
   forum.airsoftaction.net and other marks indicated on our website are trademarks or registered trademarks of forum.airsoftaction.net, in the European Union and/or other jurisdictions. forum.airsoftaction.net’s graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of forum.airsoftaction.net. forum.airsoftaction.net’s trademarks and trade dress may not be used in connection with any product or service that is not forum.airsoftaction.net’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits forum.airsoftaction.net. All other trademarks not owned by forum.airsoftaction.net that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by forum.airsoftaction.net.
9. Our contract
   When you place an order to purchase a product from forum.airsoftaction.net, we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we despatch that product to you and is confirmed by an email we send to you confirming that we have despatched the product(s). That acceptance will be complete at the time we send the Despatch Confirmation Email to you. Any products on the same order which we have not confirmed in a Despatch Confirmation Email to have been despatched do not form part of that contract. You are seeking to enter into a contract with forum.airsoftaction.net when you place an order.
10. Returns
    Please review our Returns Policy, which applies to products purchased from us. In addition to your returns guarantee, customers in the European Union are entitled to a statutory cooling-off period of seven business days.
11. Pricing and availability
    We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that despatch estimates are just that. They are not guaranteed despatch times and should not be relied upon as such. As we process your order, we will inform you by email if any products you order turn out to be unavailable.
    Despite our best efforts, a small number of the many products in our catalogue may be mis-priced. If a product’s correct price is lower than our stated price, we charge the lower amount and send you the product. If a product’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before Despatch, or cancel your order and notify you of such cancellation.
12. Customs
    When ordering goods from forum.airsoftaction.net for delivery overseas the recipient may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by the recipient, we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact the local customs office for further information. Additionally, please note that when ordering from forum.airsoftaction.net, the recipient is considered the importer of record and must comply with all laws and regulations of the country in which the goods are received. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers Despatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
13. Children
    forum.airsoftaction.net does not sell products for purchase by children. If you are under 18, you may use forum.airsoftaction.net only with the involvement of a parent or guardian.
14. Electronic communications
    When you visit forum.airsoftaction.net or send emails to us, you are communicating with us electronically. We communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
15. Alteration of Service or Amendments to the Conditions
    We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
16. Events beyond our reasonable control
    We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
17. Waiver
    If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
18. Governing law and jurisdiction
    These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.
    Your statutory rights are not affected by these terms and conditions.
19. Contacting Us
    Airsoft Action can be contacted via the Contact Us page, by phone on +44(0)1684 878003, or by writing to: Airsoft Action, Calibre 2020 Limited, Innovation Centre, Walwyn Road, Upper Colwall, Malvern, Worcestershire, WR13 6PL, UK.

Airsoft Action Free Classified Adverts (when available)

The user may view “Free Advert” pages within the Airsoft Action website and print out a copy of the contents for personal, non-commercial purposes. The user may not otherwise copy, reproduce, redistribute, download, adapt or alter any material contained on the Airsoft Action website without the express written permission of Airsoft Action. The terms and conditions of use may be changed at any time and your continued access to the website means that you agree to be bound by the most current version of the terms and conditions of use.

All adverts offered for publication in Airsoft Action by the user must be legal, decent, honest and truthful. UK ads must comply with the British Code of Advertising Practice and all other codes under the general supervision of the Advertising Standards Authority and the requirements of current legislation in the United States of America, Canada and Australia. The advert is accepted for publication or not at Airsoft Action’s absolute discretion and when deemed necessary the advert copy may be edited and classified at Airsoft Action’ discretion in order to comply with such requirements.

Airsoft Action specifically disclaim any and all liability to advertisers, readers and users of any kind for any loss or damage of any nature whatsoever and however arising, whether due to inaccuracy, error, omission or any other cause, and whether on the part of Airsoft Action, or their servants or agents, or any other person. Airsoft Action assumes no responsibility for and disclaims all liability for any errors or omissions on the website or in any other documents or sites which may be referred to or linked to by this website.

All product names mentioned herein are the trademarks of their respective owners. Some documents may contain other proprietary notices and copyright information relating to that document or organisation. The user agrees that Airsoft Action has not conferred by implication, or otherwise, any licence or right under any patent, trademark or copyright (except as expressly provided) of Airsoft Action or of any third party.

By submitting an advert online, the user is requesting that their advert appears on the Airsoft Action website. This means that the advert, including personal details such as telephone number, email address and company details (where applicable), can potentially be viewed by all persons with Internet access. The user consents to the publication of their data in this way. The user can cancel the advert for any reason at any time by logging into their account.

Once an advert has been submitted Airsoft Action will endeavour to put the advert live as soon as possible but we reserve the right to refuse or delete adverts we believe are inappropriate. Airsoft Action is not able to verify the truthfulness of any statements made by the user in the advert copy. Accordingly, the user shall be responsible for any losses, expenses or other costs incurred by Airsoft Action that are caused by an untrue statement deliberately made or provided by the user.

Trade adverts may also be posted for free, but users are required to select the Trade option within their account.

All users are advised to check advert details carefully before entering into any agreements of any kind. If in doubt, please seek legal advice.

Airsoft Action shall not be liable for any damages, including without limitation, indirect or consequential damages, howsoever arising out of use of this website or in respect of any of the users’ actions or omissions taken in reliance on any of the advice or information contained on this website.

This website contains hypertext links to websites operated by parties other than Airsoft Action or its associated companies. Airsoft Action does not control such websites and is not responsible for their content. Airsoft Action’ inclusion of hypertext links to such websites does not imply any endorsement of the material contained on these websites or of their owners.

By accessing this website the user is deemed to have accepted all of the terms and conditions that apply to its use. Airsoft Action reserves the right to alter these terms and conditions at any time and it is the users’ obligation to check to find out if changes have been made. If the user does not agree to obey these terms and conditions then the user must stop using this site immediately. If any of these terms and conditions shall be held to be invalid or unenforceable, it shall not affect the enforceability of any of the remaining provisions.

All rights, including copyright, in the content of these webpages and any photographs that may appear on the website and all database rights in Airsoft Action’ database, are owned or controlled for these purposes by Airsoft Action or the party credited as the poster of the information.

The copyright in all adverts shall be owned by Airsoft Action and by submitting an advert the user hereby assigns all such copyright to Airsoft Action.

It is technically impossible to provide a website free of faults and Airsoft Action do not claim to do so. No guarantee is made that the user’s advert will be provided continuously free of faults. In addition, maintenance on the website will be carried out from time to time but in doing so we shall attempt to keep the disruption to a minimum.

Airsoft Action may at any time remove any or all of the materials from users’ adverts which in Airsoft Action’s opinion are unlawful or have been posted in breach of this agreement.

The user shall report to Airsoft Action any suspected errors with the advertisement as soon as they come to the user’s attention.

Airsoft Action reserves the right to refuse to publish any advertisement without ascertaining any reason and to classify, edit and delete at its sole discretion. The placing of any advert is an acceptance of these conditions.

These terms and conditions shall be governed by and in accordance with English law and subject to the exclusive jurisdiction of the English Courts.

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Privacy Policy

1. Introduction
1.1 We are committed to safeguarding the privacy of our website visitors and service users; in this policy we explain how we will handle your personal data.
1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2. Credit
2.1 This document was created using a template from SEQ Legal (http://www.seqlegal.com).

3. How we use your personal data
3.1 In this Section 3 we have set out:
(a) the general categories of personal data that we may process;
(b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
(c) the purposes for which we may process personal data; and
(d) the legal bases of the processing.

4. Providing your personal data to others
4.1 We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
4.2 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining and maintaining insurance coverage, managing risks, obtaining professional advice and managing legal disputes.
4.3 We may disclose your name, address, telephone number and email address to our suppliers or subcontractors insofar as reasonably necessary for the supply of any product or service.
4.4 Financial transactions relating to our website and services are handled by our payment services providers, PayPal, Stripe and GoCardless. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at https://www.paypal.com/ee/webapps/mpp/ua/privacy-full, https://stripe.com/gb/privacy, https://gocardless.com/legal/privacy/.
4.5 We may disclose your enquiry data to one or more of those selected third party suppliers of goods and services identified on our website for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and/or services. Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party’s use of your personal data.
4.6 In addition to the specific disclosures of personal data set out in this Section 4, we may also disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

5. International transfers of your personal data
5.1 In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
5.2 We and our other group companies have offices and facilities in the United Kingdom. The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.
5.3 The hosting facilities for our website are situated in the United Kingdom. The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.
5.4 Our printers and distributors are situated in the United Kingdom. The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.
5.5 You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

6. Retaining and deleting personal data
6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
6.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.3 We will retain and delete your personal data as follows:
(a) Personal data will be retained for six years following the date of submission at the end of which period it will be deleted from our systems.
6.4 In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:
(a) the period of retention of your personal data will be determined based on our legal obligations in relation to the retention and deletion of personal data.
6.5 Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

7. Amendments
7.1 We may update this policy from time to time by publishing a new version on our website.
7.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

8. Your rights
8.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
(a) the payment of a fee (currently fixed at GBP 10); and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
8.2 We may withhold personal information that you request to the extent permitted by law.
8.3 You may instruct us at any time not to process your personal information for marketing purposes.
8.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

9. About cookies
9.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
9.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
9.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

10. Cookies that we use
10.1 We use cookies for the following purposes:
(a) authentication – we use cookies to identify you when you visit our website and as you navigate our website;
(b) status – we use cookies to help us to determine if you are logged into our website;
(c) personalisation – we use cookies to store information about your preferences and to personalise the website for you;
(d) security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;
(e) advertising – we use cookies to help us to display advertisements that will be relevant to you;
(f) analysis – we use cookies to help us to analyse the use and performance of our website and services; and
(g) cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.

11. Cookies used by our service providers
11.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
11.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.

12. Managing cookies
12.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
12.2 Blocking all cookies will have a negative impact upon the usability of many websites.
12.3 If you block cookies, you will not be able to use all the features on our website.

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